Quotes and bookings
Quotes are based on the information, photos and access details provided before booking. If the wall type, TV size, bracket, access or scope is different on arrival, we will explain any change before work proceeds.
Access and site readiness
- The work area should be clear and safe before we arrive.
- Apartment, lift, loading bay or building manager requirements must be disclosed before booking.
- For rental properties, you are responsible for landlord or agent approval before drilling or wall modifications.
Electrical work
Power relocation, new power points and other regulated electrical work must be performed by a licensed electrician. We will tell you when electrical work is required for a compliant finish.
Warranty
Brisbane TVs provides a workmanship warranty on installation labour. Product, bracket and TV warranties remain subject to the relevant manufacturer or supplier terms.
Cancellations and changes
Please contact us as early as possible if you need to move a booking. Same-day changes may be limited by installer scheduling and travel routes.
Liability
We take reasonable care during installation and carry public liability insurance. We are not responsible for pre-existing wall defects, hidden services, undisclosed asbestos risk, faulty customer-supplied brackets, or damage caused by inaccurate information supplied before the job.
Questions: call 0432 145 101 or email admin@brisbanetvs.com.