Information we collect
When you request a quote or contact Brisbane TVs, we may collect your name, phone number, email address, suburb, service details, photos you send us, and notes about the wall, TV, bracket or access requirements.
How we use it
- To respond to enquiries and provide fixed-price quotes.
- To schedule bookings and confirm arrival windows.
- To complete installation work safely and correctly.
- To follow up on workmanship, warranty or support questions.
Sharing
We do not sell customer information. We only share details where required to deliver the service, such as with a licensed electrician when electrical work is needed, or where legally required.
Analytics and cookies
With your permission, we use Google Analytics to understand general website use, such as which pages are helpful and whether quote requests are completed. We do not send names, email addresses, phone numbers, postcodes, lead details or other contact information to Google Analytics.
You can choose whether to allow analytics when you visit the site, and change that choice at any time.
Storage and security
Customer messages, booking notes and quote details are kept in business systems used by Brisbane TVs. We take reasonable steps to protect this information from misuse, loss and unauthorised access.
Access and correction
You can ask us to update or remove your contact details from our active booking records, subject to any records we need to keep for business, warranty, tax or legal reasons.
Questions: call 0432 145 101 or email admin@brisbanetvs.com.